Financial Times: Reengineering Logistics Using The Internet
نویسنده
چکیده
The Financial Times (FT) has used the Internet to reengineer their business processes as an example of Business Process Reengineering (BPR). This represents a merger of Electronic Commerce (EC) capabilities to reengineer interorganizational systems (IOS) such as business processes to improve overall performance. This example of web-based reengineering was seen to have a number of advantages with improved customer services, a significant reduction of costs of operations for the Syndication Department, and the opening up of new market opportunities. However, this example raises new risks and a number of challenges which have to be addressed.
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